CONSUMER RIGHTS AND RESPONSIBILITIES
Download the Rights and Responsibilities Handbook
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FMCSA’s regulations protect consumers who are moving interstate, and define the rights and responsibilities of consumers and the household goods carriers they hire.
Household goods carriers (movers) are required to provide you information about your rights and responsibilities as an individual shipper of household goods. Your primary responsibility is to select a reputable household goods carrier, ensure that you understand the terms and conditions of the contract, and understand the remedies that are available to you in case there is a problem. The mover also will provide you with additional written information describing its procedure for handling any questions and complaints, and a telephone number you can call to obtain additional information about your move.
Why Choose Capitol?
Our moving company has operated from our 100,000 square foot office, warehouse, and distribution center, providing state of the art relocation and storage services for customers needing household relocations, office and industrial relocations, exhibit and tradeshow transportation, and commercial storage and distribution services.
Get Started With Your Move Today
Capitol North American offers a wide variety of services to move your home or office. Fill out the form below and one of our representatives will get back with you shortly with a quote. Thank you.
